“For all its appeal to the young and the wired, Web 2.0 may end up making
its greatest impact in business. And that could usher in more changes
in corporations, already in the throes of such tech-driven
transformations as globalization and outsourcing.
Indeed, what some are
calling Enterprise 2.0 could flatten a raft of organizational
boundaries -- between managers and employees and between the company
and its partners and customers.”
Robert Hof, Web 2.0 has corporate America spinning
