The Fine Print

David Armano is Global Strategy Director: Key Accounts at Edelman Digital. This is his personal digital property where he shares insights, ideas and opinions on integrated marketing and digital communications.  

e-mail David


« Blog of the Day: Innovation Playground | Main | Thought of the Day »

Tuesday, June 26, 2007

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8341bfa9853ef00e008cd2de28834

Listed below are links to weblogs that reference Total Design:

» Can the customer experience bemanaged? from Customers Rock!
 Lets think about the word manage.  From Merriam Websters online dictionary: 1 : to handle or direct with a degree of skill: as a : to make and keep compliant cant manage their child b : to treat with care managed his... [Read More]

» Total Design from Marketing & Strategy Innovation Blog
by: David ArmanoAdam Greenfield recently penned an insightful writeup on thoughts around experience design, customer service, and the notion of control. If any of these topics are of interestI would recommend reading the whole thing.... [Read More]

Comments


AddThis Feed Button

Behind The Brand

Screen shot 2010-03-27 at 11.13.44 PM

Twitter Updates

Logic + Emotion on Facebook

Visual Thinking Archive

Visual Thinking Archive

Travel Schedule


 

Photos

www.flickr.com