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David Armano is VP of Experience Design with Critical Mass, a professional services firm with a sweet spot for creating outstanding experiences.  This is his personal blog where he shares thoughts + opinions that are solely his own.  Logic+Emotion exists at the intersection of business + experience design—where passive consumers become active participants.

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« Evolving Experience + Storytelling in Advertising | Main | iBabble »

Friday, June 29, 2007

Thought of the Day

"Design is so popular today mostly because business sees design as connecting it to the consumer populace in a deep, fundamental and honest way. An honest way. If you are in the myth-making business, you don’t need design. You need a great ad agency. But if you are in the authenticity and integrity business then you have to think design. If you are in the co-creation business today—and you’d better be in this age of social networking—then you have to think of design."
~Bruce Nussbaum, BusinessWeek 

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Listed below are links to weblogs that reference Thought of the Day:

» Thought of the Day from Marketing & Strategy Innovation Blog
by: David Armano Design is so popular today mostly because business sees design as connecting it to the consumer populace in a deep, fundamental and honest way. An honest way. If you are in the myth-making business, you dont need... [Read More]

» Logic+Emotion: Thought of the Day from iain tait | crackunit.com
Caught this great quote on the excellent Logic and Emotion blog: Design is so popular today mostly because business sees design as connecting it to the consumer populace in a deep, fundamental and honest way. An honest way. If you are in the myt... [Read More]

» Quoting Armano quoting Nussbaum from Customer Experience Leadership
I really like this quote by Bruce Nussbaum that I spotted a while back on David Armano's Logic Emotion blog. It bears repeating:Design is so popular today mostly because business sees design as connecting it to the consumer populace in a [Read More]

Comments

I always thought of my work as design of conversations among people where ideas can be seeded to come to life. You're on fire this month, David. I am loving your analogies and choices here.

Fantastic point about advertising vs design... Some customers aren't aware of this subtle difference, and so work with ad agencies who neither understand nor care about what the customer really needs. They're often interested just in doing what they do well - issuing a 'chat up line', as opposed to 'having a meaningful conversation'...

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