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David Armano is VP of Experience Design with Critical Mass, a professional services firm with a sweet spot for creating outstanding experiences.  This is his personal blog where he shares thoughts + opinions that are solely his own.  Logic+Emotion exists at the intersection of business + experience design—where passive consumers become active participants.

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Tuesday, December 11, 2007

Why is Twitter Exploding? Because it's A Conversation Ecosystem.

Picture_106
Lot's of chatter happening round the blogosphere regarding Twitter, between Forrester's Peter Kim and Jeremiah (also of Forrester).  I've described Twitter as a "conversation ecosystem" in places like BusinessWeek and Markekting Profs because of the way it works with multiple touch points.  I've tried to explain Twitter visually:

Twitter

I've speculated that Advertising could rear it's ugly head (it didn't—not as I thought it might)

Twitter_2

And I've even called it the Crocs of the Web...

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But I've ended up here:  Explaining Twitter is an act in futility unless the person you explain it to understands the intricacies of social networks (saying conversation ecosystem is a bit abstract to someone not participating in online conversations).  But, then it's up to them to investigate it to see if there is a business or personal application.  Personally, Twitter works for me + so does participation.  If you want to see how I use Twitter—here I am.

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Listed below are links to weblogs that reference Why is Twitter Exploding? Because it's A Conversation Ecosystem.:

» Twitter is a Conversation Ecosystem from Chris Webb on Publishing, Media, and Technology
Readers of this blog know that I am part of a small group who are trying to push the edges of our company and are working on some social application experiments. Twitter is one of those experiments, and I keep a personal stream as well as one for our ... [Read More]

» Twitter, Twitter, ancora Twitter (ma anche Jaiku) from catepol
Cos' Twitter se non un ecosistema conversazionale (per dirla con D. Armano) con una molteplicit di punti di contatto e di modi per seguire la conversazione. D. Armano ha provato gi in passato a spiegarlo in molti modi cos'&e [Read More]

» Conversation Ecosystem from Inside View from Ireland
WE HAVE AN EXAM question in our Christmas series that invites students to comment on the conversation ecosystem called Jaiku. The Media Writing students (a freshman or first year module as we call it in Ireland) have an opportunity to write a sidebar a... [Read More]

» Why is Twitter Exploding? Because it's A Conversation Ecosystem. from share.websitemagazine.com
Lot's of chatter happening round the blogosphere regarding Twitter, between Forrester's Peter Kim and Jeremiah (also of Forrester). [Read More]

» SearchCap: The Day In Search, December 12, 2007 from Search Engine Land: News About Search Engines & Search Marketing
Below is what happened in search today, as reported on Search Engine Land and from other places across the web.... [Read More]

» Twitter Explodes...or does it? from TomsTechBlog.com
Twitter Explodes...or does it? [Read More]

Comments

I like the term "conversation ecosystem". I think it gets at why twitter resonates with so many people.

I'm still in the camp that believes that one of the reasons that Twitter is so useful is that it's a virtually spam free communication channel. Since I need to opt-in to follow a certain user, I can easily un-follow if I'm not getting value from their updates.

--Andy
http://twitter.com/andykaufman

Valuable marketing vehicle as well as important networking tool at this stage. While others continue to push Mixx, the real 'action' is still at Twitter.

Great post, David. As someone who has integrated Twitter into a platform for a brand, I can tell you we were careful not to cross your celebrity use-abuse continuim. There will be advertisers and marketers who don't learn the rules before they play. Fortunately, Twitter is an opt-in, opt-out playground. If they don't play by the rules, they'll get burned.

I've got to try to "get" Twitter (again). I get Tumblr, Twitter never did anything for me...

yes! i've been touting this for months now trying to get my colleagues on board...

http://alisaleonard.blogspot.com/2007/11/what-i-learned-from-twitter-this-week.html

This is a great post - not that you need the encouragement but sometimes its nice to hear a post stands out as good enough to garner some comments. I am on the twitter bandwagon again but always find reading everyones notes are great to keep in touch vs. writing my own. I have to generate discussion points vs. updates which I think is key to getting a response and truly making it a two way communication.

I had a few friends over for dinner and one asked 'What is Twitter??" and I started explaining. After a few seconds my girlfriend chipped in and said 'It's microblogging'. Blank stares. So I said 'It is basically chat with a lot of people and all the time. More blank stares. I gave up.

Now I read this and will forward it to everybody at the table! Hope that will help.

Sidenote: I came up with the idea for TwitterMail (and my friends build it for me) which means Twitter can follow you around and you can update via mail. Check it out on Twittermail.com

Good article, good companrisons. I'll be interested to see, however, if a Twitter traffic graph next year looks like the 1 year stock graph for CROX

http://finance.google.com/finance?q=NASDAQ:CROX

Good article, good comparisons. I'll be interested to see, however, if a Twitter traffic graph next year looks like the 1 year stock graph for CROX

http://finance.google.com/finance?q=NASDAQ:CROX

Cool to see the Second Life BlogHUD picture (by Koz Farina) as #7! Ordinal Malaprop's also created a TwitterSL gateway @ http://ordinalmalaprop.com/twitter/

Very interesting...Fred Wilson wrote a post looking for a way to name tools like Twitter thinking 'Social Publishing'...I think conversation ecosystem works well...

Over at my site, Why08.org (would love to hear what you all think), we're trying to create a Twitter like conversation experience, all centered around the 2008 elections...with a lot more to follow...I think there's a lot of potential in finding outlets for users to create content that aren't as intimidating as starting a blog. Great post.

I dont think I have seen so many links in one of your posts before!

Do you still think Twitter is growing? It seems to be going through a round of consolidation -- more of us connecting and following etc. Next phase will see the shedding of followers. Then I am guessing we will see more widespread level of adoption. That's if it makes it that far ;)

Nice visuals, my friend. Are you putting them on your Fan page?

Great post David.

Had many frustrating moments explaining to folks where twitter might be useful.

"Conversation ecosystem" is the right way to capture it.

If it's not worth blogging, it's not worth a Twitter.

Hmmm ... and how does Jeremiah's effort affect my question? Perhaps it just accelerates the overall process.

"Conversation ecosystem" sounds good. May be it can be comparated with the, I suggest, the "broadcast ecosystem" as an opposite communication model.

I love the term "Conversation ecosystem" - even if for me thats what the whole Web 2.0 thing is about. Michael

Your use of graphics just knocks the skin off the ball. I love your Crocs comparison. Top shelf stuff. But then, your posts are always deep into the "makes me think" category. Rock on.

"I've speculated that Advertising could rear it's ugly head (it didn't—not as I thought it might)"

Those who are 'smart' enough to leverage this technology are doing so in reverse. Top account: BarackObama. They're following 15,346 accounts. Guaranteed they're analyzing all of that data.
[http://www.twitterholic.com/]

I mentioned a yogurt and soon was being followed by a cow [would post the reference but I'm currently under a twitter virus sieze and can't get to the site without accepting a virus, sigh]

Then there's total paranoia. Why would a guy who's interested in UFOs be following 30,909 people?

There was a decent attempt at explaining Twitter through video by these guys: http://commoncraft.com/
They make simple video explanations for clients who have a service that goes over the head of those not on the internet 24 hours a day. Poor things.

Per your comments re: celebrity/pr... as a radio DJ, I am shocked, shocked that more smaller bands don't use this as a promo tool. First ones in the pool will reap some rewards, probably.

Ummm - that is "Lots" not "Lot's". Arguments are more persuasive if they don't start with a mistake...

Alex,

Thanks for pointing out the typo. Any thoughts on the actual content?

I was just in a shoe shop looking at buying some crocs (my first pair!) and was thinking about how you can buy these things in virtually every country now...just like you can twitter from pretty much anything, anywhere nowadays.

Filtering and connecting the conversations is really key now, especially with all the rss bots autoposting the world's content to twitter.

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