This is the last slide from the most recent version of my POV on "micro-interactions". After reading Randy Pausch's book, "The Last Lecture", I was influenced and inspired by how he shared the memorable moments in his life with the rest of us—so much so that I kick off my presentations with his story about Disney. His account of what mattered most was a combination of life's key moments, mixed in with lots of little ones, the things we often take for granted. Randy isn't with us anymore, but his influence can still be felt. At least with me. I'll need to to a better job in my own life if I really want to make every interaction count, as I state in my last slide. But I know it's the right thing to do. For people, for organizations, and for the rest of us.
Thanks for the gift of The Last Lecture, Randy. My thoughts go out to your family.
